ON BOARD THE MAHARAJA'S EXPRESS

A train that never falls short of promising you a royal experience, The Maharajas' Express features five carriages for Deluxe Cabins, six for Junior Suites, two for Suites and one for a grand Presidential Suite. Every cabin has large panoramic windows - a design marvel,just so, that you can savour every bit of magnificent India. All passenger Cabins come with individual temperature controls, the first of its kind in India. LCD televisions, DVD players, direct dial telephone and internet, to name a few. In-house movies and live television also keep you entertained through the royal journey. Just a small reminder for those who are used to a different power supply, the Maharajas' Express is equipped with 110/230V sockets. Every cabin also has its own electronic safe deposit box.

GENERAL INFORMATION

Please find below some general information to assist you with your planning for your journey aboard the Maharajas' Express

MAHARAJAS' Express DINING

A royal banquet for royal passengers, the Maharajas' Express has two fine dining restaurants that seat 42 persons each and everyone on board dines together. House wines and beer served whilst dining come complimentary, of course.

MAHARAJAS' Express BAR AND LOUNGES

One exotic Safari bar with the choicest collection of house brands of wines, beer and spirits with snacks come complimentary to every passenger. There's also a lounge cum bar Rajah Club with comfortable club arm-chairs. And if these features don't make you feel pampered, the Maharajas' Express also houses a high-end boutique featuring exquisite and unique creations.

MAHARAJAS' Express TRANSPORT

From super deluxe coaches for Deluxe Cabin and Junior Suite passengers, to cars for the Suite and Presidential Suite passengers each at every destination. All equipped with complimentary sightseeing kits like bottle coolers, pith hats and shoe uppers. After all, when it comes to providing comfort to royals, every little detail matters. That's what the Maharajas' Express has in waiting for you when you step off.

PERSONAL TRAVEL INSURANCE

We strongly recommend that you have adequate travel insurance cover from your country of domicile for injury, illness, death, accident, loss of effects or luggage and holiday cancellation. Kindly refer to the cancellation policy stated in our Booking Terms & Conditions.

INSURANCE FOR MAHARAJAS' EXPRESS

The Maharajas' Express is comprehensively insured for fire, earthquake, theft and terrorism. All guests are covered under an umbrella insurance cover.

EMBARKATION & DISEMBARKATION

The point of embarkation and disembarkation for the specific journeys is as follows:
Journey 2012 Check-in Venue / Time Departure Station / Time Arrival Station / Time Heritage Of India The Taj Mahal Palace & Tower, Mumbai / 1430 hrs
Mumbai - Chatrpati Shivaji Terminus/1640 hrs
Delhi - Safdarjung Station/1500 hrs
Treasures Of India Safdarjung Station, Delhi / 0800 Delhi - Safdarjung Station/ 0930 hrs
Delhi - Safdarjung Station/ 0800 hrs
Gems Of India Safdarjung Station, Delhi / 2000 hrs
Delhi - Safdarjung Station / 2200 hrs
Delhi - Safdarjung Station / 0800 hrs Indian Panorama Safdarjung Railway Station, Delhi/ 2000 hrs
Delhi - Safdarjung Railway Station/ 2200 hrs
Delhi - Safdarjung Railway Station/ 0815 hrs
Indian Splendour Safdarjung Railway Station, Delhi/ 2000 hrs
Delhi - Safdarjung Railway Station/ 2200 hrs
Mumbai - Lokmanya Tilak Terminus/ 0815 hrs
Guests are required to check-in at least 1 hour prior to departure at Mumbai and Delhi for pre-boarding formalities. Checkin takes place at a pre assigned venue in Mumbai and Delhi. Final details of the meeting point will be provided in the travel documents and vouchers which will be e-mailed or handed over to you approximately 14 days prior to departure.
Following completion of boarding formalities, you will be escorted to your cabin and assisted with your luggage.
On your final night on board, the Train Manager will assist with disembarkation formalities which include luggage and clearance of extras.

EXTENSIONS

Before or after your journey aboard the Maharajas' Express, why not enhance your visit by extending your stay in the Indian Subcontinent.

WHAT YOUR JOURNEY PRICE INCLUDES

Accommodation in double / twin bedded cabins with en suite bathrooms, all meals, soft beverages, house brands of Indian wines, beer and spirits, butler service, guided off train excursions as illustrated in the journeys inclusive of entrance fees, still camera fee, transport and services of a guide, complimentary tea, coffee and mineral water on board, porterage at stations.

WHAT YOUR JOURNEY PRICE DOES NOT INCLUDE

Any optional tours as mentioned in the itinerary, taxes, insurance, gratuities, telephone calls, laundry, alcoholic beverages (apart from the house brands of wines, spirits, beer served in the restaurants and bar), video, film and professional still camera fees and arrival and departure transfers. International and domestic air tickets, pre and post tour accommodation and any tour extensions are not included unless specifically mentioned as part of the journeys.

TRAVEL DOCUMENTS

Travel Documents, which are valid only for the passenger(s) named, will be issued after receipt of full payment for your reservation and not normally later than 14 days prior to departure. Please carry your confirmation of booking with you on departure.

DRESS CODE

We recommend smart casual clothing and suitable walking shoes for off-train excursions during the day. Comfortable attire in natural subdued colours (bright colours are not advised) which blend with the landscape is essential for all excursion to wildlife reserves. The tradition and sheer elegance of the train provides an opportunity to dress for the occasion, recreating the magic and opulence of a royal era. Lounge suit / blue blazer is acceptable. Warm clothing is advisable on the winter departures.

BAGGAGE ALLOWANCE

There is limited storage space inside your cabin. We recommend that each guest travels with luggage as per international airline - rules for first / business class passengers. It is also advisable to carry soft-topped luggage as it is easier to store. Luggage storage is provided under the bed and in the luggage hold.

SPECIAL DIETARY REQUIREMENT

Kindly specify any special dietary requirements at the time of booking to avoid disappointment during your journey. Every effort will be made to accommodate all culinary requests; however, we are unable to provide meals requiring strict religious observance in the preparation.

PORTERS

Porters will be available at all embarkation and disembarkation stations to assist you with your luggage.

BUTLERS

There is a dedicated team of butlers on board to attend to your every need. Each carriage is manned by a single butler, on call 24 hours, trained to meet the needs of our guests and comply with utmost speed and efficiency. Our butlers take pride in offering unique services to each of our guests ensuring a memorable stay on board.

WHEELCHAIR ACCESS / DISABLED PASSENGERS

We regret that the dimensions of the carriages and design of the train are not suitable for wheelchair bound passengers. We also recommend that guests with limited mobility and other such constraints should be accompanied by an able-bodied passenger. However, our valets will be available to provide additional assistance. Kindly specify any special requirements at the time of booking.

ELECTRICITY

Voltage available on the train is 110 volts. International adaptors are also available on board.

OFF TRAIN EXCURSIONS

Since most of our Off Train Excursions involve a fair amount of walking, we recommend you pack some comfortable walking shoes. A moderate degree of physical fitness is required to participate on our off train excursions. You may encounter unpaved sidewalks, uneven surfaces and problems getting on and off the train. Travellers with walking difficulties or any such physical condition should inform us at the time of booking. We reserve the right to refuse participation on any of our excursions to anyone who would be incapable of completing the tour or would cause unacceptable delays to the rest of the group. In these circumstances there would be no refund for any unused part of the tour.

GUIDES

On all off train excursions, you will be accompanied by professional and qualified English speaking guides. There's no substitute for a little local flavour, so we employ experienced local guides who provide an invaluable and in-depth view of the sights that you visit. Language speaking guides can be provided at select destinations, subject to availability and at an extra cost. Please let us know of your requirement at the time of booking.

TRANSPORTATION ON EXCURSIONS

Most excursions off the train include a coach transfer for Deluxe Cabin & Junior Suite passengers and cars for Suite & Presidential Suite passengers; however, certain excursions are also undertaken by jeeps. Kindly refer to your itinerary for specific details.

SMOKING POLICY

In accordance with Indian Law, smoking is not permissible on board the train. Smoking is also prohibited in all public places such as restaurants, airports, stations, shopping malls, hotels, public areas etc.

PARAMEDIC ON BOARD

We have a paramedic on board the train that can provide emergency medical facilitation if required.

HEALTH

No specific vaccinations are required for travel to India, however, you are advised to check for advisories on the Govt. of India website. Foreign tourists should be in possession of a Yellow Fever Vaccination certificate conforming to international health regulations, if they are originating or travelling through Yellow Fever endemic countries. Anti-malaria precautions should be taken. It is also recommended that you consult your physician for any personal health advice based on your travel itinerary. If you are taking prescription medication, it is advisable to carry enough supplies to last for the duration of your trip. It is also advisable to carry sufficient insect repellent.

LAUNDRY

A limited laundry service is available at select destinations. Please contact your carriage butler for details.

INTERNET

High speed Internet access is available on board. Please contact the Train Manager for details. The internet reception can vary while the train is moving, but does improve when the train is stationary or near main roads.

CELL PHONES

Kindly keep your Cell Phone on silent mode on board the train out of consideration for your fellow passengers and also while visiting certain monuments on your Off Train Excursions. Please also note that the use of cell phones and laptop computers is discouraged in all the public areas and should be used in the privacy of your cabin.

CELL PHONE RECEPTION

The reception can vary while the train is moving, but does improve when the train is stationary or near main roads.

TELEPHONE CALLS

Telephone facility is provided in all cabins. The cost for all external calls is additional and not included in the cost of the journey.

ON-BOARD SAFE

All cabins are equipped with electronic safes. While every precaution is taken, we cannot be held liable for loss of valuables.

CREW

Maharajas' Express world-class service is highlighted by our team of highly motivated hospitality staff who ensure that the guest experience is unmatched and every need is not just met, but anticipated. Our attentive, unobtrusive crew members add a unique sense of exclusivity to the journey. All our staff members are well versed in the English language.

MINIMUM PASSENGER REQUIREMENT

All our journeys require a minimum number of passengers to operate. Should this not be accomplished, we will offer you an alternate departure date or an alternate journey or a refund. In the unlikely eventuality of this occuring, 30 days advance intimation can be given.

SPECIAL EXCURSIONS / EVENTS

An additional supplement will be levied on certain departures which offer special interest excursions, signature events and special guest lecturers.